Frequently asked questions

General Questions

What type of products do you offer in your bundles?

Our bundles include various products such as face masks, soap, chocolate, and biscuits.

Do you offer cards for gift bundles?

Yes, we provide options for all occasions, including Birthday, anniversary, just to say, new baby, and many more.

Can I include a personalised message with my gift?

Absolutely! You can add a personalized message when selecting a bundle to purchase.

 




Shipping and Delivery

What are your shipping options and delivery times?

We aim to get your product shipped on the same day or the following day. Delivery times vary based on the destination.

Do you ship internationally?

Yes, we offer international shipping. Please check our shipping policy for countries we deliver to and the associated costs.

Can I schedule a delivery for a specific date?

Yes, you can choose a specific delivery date at checkout for most of our products. This is ideal for birthdays, anniversaries, and other special occasions.

 

 

 

Orders and Payments

What payment methods do you accept?

We accept major credit cards and other secure payment options.

Can I change or cancel my order after it has been placed?

Please contact our customer service for assistance if you want to change or cancel your order.

 

 


Returns and Refunds

What is your return policy?

We accept returns within 30 days of purchase. Items must be unused and in their original packaging. Personalized items are non-returnable.

 

 


Corporate and Bulk Orders

We currently do not offer large bulk orders or corporate orders at this time.